IRS Website Crash Reminder of HealthCare.gov Debacle as OMB Pushes Open Source
FEDWeek | April 20, 2018
Every filing season is a crush for the IRS but this year’s had the added challenge of changes due to the Tax Cuts and Jobs Act signed in December – and increasing e-file returns via integrations with vendors such as TurboTax and H&R Block, along with continued declines in operating budget and personnel. It all culminated on Tax Day when the IRS’s processing systems crashed. The error displayed on its website summed it up: “Planed Outage: April 17, 2018 – December 9999.”